Customer Service Representative | Customer Service Center
About the Role
Fund Raisers Sports is looking for detail-oriented and energetic individuals to join our Customer Service team. As a Customer Service Representative, you will handle inbound calls from new and existing customers. The Customer Service Representative’s objective is to use their knowledge of products and services to assist customers with their needs.
Overview of Responsibilities
- Provide inbound phone and email support
- Facilitate the placement of orders, refunds, or exchanges
- Perform data entry
Knowledge / Experience / Skills Required:
- Ability to communicate in a highly professional manner, both written and verbal
- Highly developed sense of integrity and commitment to customer satisfaction
- Strong interpersonal skills
- General knowledge of Microsoft Office software
- Must be able to work in a fast-paced environment
- Possess a strong work ethic and team player mentality
- High School Diploma or GED preferred
About Fund Raisers Sports
Founded on providing world-class customer service and industry-leading products and services, Fund Raisers Sports has become a mainstay in the professional and college sports market, having created strong relationships with over fifty sport teams and hundreds of other high-profile non-sport organizations around the world, and we are just getting started. By joining our team, you will become part of the development and launch of exciting new products and services as we work to become a full-scale fan engagement company.
What’s in It for You
- Benefits package
- Paid time off
- Opportunities for personal growth and development
- Work in an expanding industry
- Located against the Boise River, with quick access to the greenbelt and all the outdoor recreation opportunities it provides